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Enterprise Earns 2023 Travvy Award as Overall Champion of Domestic Car Rentals

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  Published in Travel and Leisure on Friday, November 21st 2025 at 12:20 GMT by Travel + Leisure

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Travel + Leisure’s Travvy Awards 2023: The Top Domestic Car‑Rental Brands

Every year, the world’s most trusted travel voices look to the very people who travel—us readers—to decide which services are worth a recommendation. In 2023 the Travel + Leisure Travvy Awards set out to do exactly that for domestic car‑rental companies. The winners were chosen by more than 20,000 votes, and the results reflect real‑world experience: pick‑up ease, vehicle quality, price, and customer service. Below is a comprehensive look at the article, its findings, and a few extra threads it weaves in to help you decide when you hit the road.

How the Travvy Awards Work

Travvy is a platform that lets consumers cast votes for categories such as “Best Domestic Car Rental,” “Best International Car Rental,” and “Best Luxury Rental.” Travel + Leisure curates the data, adds editorial weight, and publishes the results. The 2023 article notes that the panel of voters was diverse in age, travel style, and vehicle preference—so the outcomes have broad relevance.

Voters could browse a “Comparison Tool” on the Travvy site that lists each company’s average cost, vehicle selection, mileage policy, and whether they offer free pick‑up or a mobile app. That comparison was then distilled into the final rankings, with the top five domestic brands receiving special spotlight sections.

The Winners

1. Enterprise Rent‑A‑Car – “Overall Champion”

Enterprise tops the leaderboard for 2023, a title they’ve held for several consecutive years. The brand is praised for:

• Consistent Vehicle Quality: Reviewers frequently mention that the cars are “well‑maintained” and “clean.”
• Excellent Customer Service: The article quotes an average rating of 4.5/5 for staff friendliness and problem resolution.
• Convenient Pick‑ups: Enterprise’s widespread network—especially at major airports—makes it easy for travelers to get a vehicle without long waits.
• Loyalty Program: The “Enterprise Plus” program rewards frequent renters with discounts and upgrades.

Linking to a companion Travel + Leisure piece titled “How Enterprise Keeps Its Rides Fresh” gives readers deeper insight into the company’s maintenance protocol.

2. Hertz – “Premium & Loyalty Focus”

Hertz takes second place thanks to its strong mix of high‑end models and a solid rewards structure. Notable points:

• Wide Premium Selection: Many reviewers appreciate the “Luxury and SUV lineup” that includes models like the Porsche 911 or Audi Q7.
• Hertz Gold Plus Rewards: The article details how points can be earned and redeemed quickly, often with a “free upgrade” clause.
• Mobile App Efficiency: Hertz’s app is highlighted for “real‑time availability and in‑app support.”

Travel + Leisure’s link to “Hertz’s Secret to Fast Pick‑ups” underscores the company’s focus on minimizing wait times.

3. Avis – “Business‑Travel Staple”

Avis earned a top‑tier spot for its business‑friendly policies:

• Business‑Ready Fleet: Vehicles come equipped with Wi‑Fi and business‑class interiors, which reviewers find “comforting.”
• Corporate Agreements: The article notes that Avis offers tailored contracts for frequent business travelers, a niche that many commuters appreciate.
• Excellent GPS Integration: Avis’s in‑car navigation is praised for its accuracy and ease of use.

A side‑by‑side comparison with Enterprise is linked in the article, enabling readers to weigh the differences in cost versus service.

4. Budget – “Best Value”

Budget makes the cut as the best “value” provider, a title that resonates with budget‑conscious travelers. Highlights include:

• Affordability: The article cites an average daily rate that is 20‑30% lower than the industry average for comparable vehicles.
• No‑Frills Service: Reviewers note that the “minimal additional fees” make it easier to stick to a budget.
• Clear Mileage Policy: Budget’s “Unlimited Miles” option is highlighted as a key advantage for longer road trips.

The article links to “How to Get the Most Out of Budget’s Deals” for those looking to stretch their travel dollars further.

5. Alamo – “Leisure Traveler’s Choice”

Alamo rounds out the top five by catering to vacationers:

• Family‑Friendly Fleet: Alamo’s SUVs and minivans are singled out for spaciousness.
• Flexible Payment Options: The brand offers “no credit‑card deposit” options, a feature that many leisure travelers find convenient.
• Promotional Deals: The article mentions a recent “Holiday Bundle” that provides a free night’s stay at select hotels.

Readers can click through to “Alamo’s Vacation Packages” for a deeper dive into bundled offers.

Key Take‑aways for the Modern Traveler

The article’s structure is intentional: it begins with the overarching Travvy methodology, then zooms in on each winner with a mini‑case study, and finally ties everything together with links to practical resources. By offering both quantitative data (average daily rates, mileage limits) and qualitative testimonials (customer service stories), Travel + Leisure gives a rounded view of each brand’s strengths.

Extra Context from Linked Articles

To help readers make a fully informed choice, the Travvy article is peppered with links to other Travel + Leisure pieces that cover:

• “The Ultimate Car‑Rental Checklist” – a practical guide on what to bring, how to read rental agreements, and insurance options.
• “How to Spot a Hidden Fee” – a deeper dive into common add‑ons that can inflate a rental bill.
• “Road‑Trip Planning: Best Scenic Drives in the U.S.” – inspiration for itineraries that can benefit from renting a reliable vehicle.

These complementary resources make the Travvy article a launchpad for both the “what” and the “how” of car‑rental success.

Final Thoughts

Travel + Leisure’s 2023 Travvy Awards for “Best Domestic Car Rental” do more than rank brands—they provide context, practical tips, and an evidence‑based snapshot of the rental landscape. Whether you’re a frequent business traveler, a vacationing family, or a budget‑savvy backpacker, the article helps you identify which company is likely to deliver the best value for your specific needs. The next time you’re booking a domestic rental, refer back to this guide to see which brand aligns with your travel priorities—and you’ll probably find the journey as smooth as the destination.