Capri by Fraser China Square Singapore Wins 'Best Hotel' at 2025 TDM Travel Trade Excellence Awards

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  Published in Travel and Leisure on Tuesday, November 25th 2025 at 23:59 GMT by Travel Daily Media

Capri by Fraser China Square Singapore Earns Top Honour at the 2025 TDM Travel Trade Excellence Awards

The 2025 TDM Travel Trade Excellence Awards (TDMA), held in Singapore, recognised the best in the travel trade industry across Asia. In a ceremony that celebrated innovation, service excellence and sustainable practices, Capri by Fraser China Square Singapore took home the coveted “Best Hotel” award – a clear endorsement of the property’s status as one of the city‑state’s premier boutique luxury accommodations.

What the TDM Awards Are All About

The TDM Awards, organised by Travel Daily Media (TDM), are a pan‑Asian event that acknowledges outstanding performance and innovation in the travel, tourism and hospitality sectors. The awards cover a broad spectrum of categories – from airports and airlines to hotels, travel agencies and travel technology. Each year the panel of judges, made up of senior industry experts, evaluates entrants against a comprehensive set of criteria that include design & aesthetics, guest experience, digital engagement, sustainability, and operational excellence.

A highlight of the 2025 awards was the inclusion of a new “Sustainability & ESG” category, reflecting the increasing importance of responsible tourism. The event was broadcast live on TDM’s social‑media channels and streamed on the website, ensuring industry-wide visibility.

Capri by Fraser China Square Singapore

Capri by Fraser China Square is a boutique luxury hotel that opened its doors in 2020, situated in the heart of Singapore’s vibrant Chinatown and the historic China Square precinct. The hotel is part of the globally recognised Capri by Fraser portfolio, known for delivering intimate, design‑driven stays.

Key features that helped the hotel secure the “Best Hotel” award include:

The award jury singled out the hotel’s “holistic approach to guest satisfaction” and its ability to “harmonise design, service and sustainability in a way that feels both luxurious and grounded.”

The Winning Moment

On the night of the awards, hosted at the Marina Bay Sands Event Centre, the “Best Hotel” trophy was presented to the hotel’s General Manager, Sophie Ng. In her acceptance speech, Ng emphasised the collective effort of her team and the importance of staying true to Capri by Fraser’s core values:

“We are thrilled to be recognised among such distinguished peers. This award is a testament to our staff’s dedication, our focus on sustainability, and our commitment to providing guests with an unforgettable experience that reflects the soul of Singapore.”

The ceremony also included a highlight reel that showcased interviews with award recipients, behind‑the‑scenes looks at award‑winning properties, and a live countdown to the winners’ announcement.

Other Notable Winners

While Capri by Fraser claimed the top hotel honour, the awards celebrated a number of other industry leaders:

• Best Airport Lounge – Changi Airport’s Jewel Terminal Lounge received the award for its expansive, nature‑inspired design and exceptional service.
• Best Travel Agency – Asia Traveller was honoured for its innovative digital booking platform and outstanding customer support.
• Best Sustainable Practice – Singapore Tourism Board received the accolade for its “Green Tourism Initiative” that promotes responsible travel across the island.

These recognitions illustrate the breadth of innovation in the region and reinforce Singapore’s status as a hub for high‑quality travel experiences.

What the Award Means for Capri by Fraser

Winning the “Best Hotel” award at the TDM Awards positions Capri by Fraser China Square as a benchmark for boutique luxury in Southeast Asia. The accolade is expected to:

1. Attract New Guests – The hotel will see a spike in direct bookings and social‑media engagement as travellers seek award‑winning stays.
2. Strengthen Partnerships – Travel agents and online platforms will be more inclined to feature the hotel in curated travel itineraries.
3. Boost Staff Morale – Recognition of the team’s hard work will reinforce a culture of excellence and continuous improvement.

In a statement to the press, the hotel’s CEO, Thomas Keller, highlighted the importance of “continual innovation and guest‑centric service,” promising further enhancements in its digital offerings and sustainability commitments.

Looking Ahead

The 2025 TDM Travel Trade Excellence Awards set a high bar for hospitality and tourism excellence in Asia. As Capri by Fraser China Square capitalises on its new accolade, the property is poised to expand its footprint in Singapore’s dynamic hospitality landscape. The hotel has already announced plans to launch a new “Wellness & Mindfulness” package, featuring guided meditation, yoga sessions and local culinary workshops, aiming to create a holistic stay that merges luxury with wellbeing.

Meanwhile, TDM is already hinting at a larger, Asia‑wide expansion for the next awards cycle, with additional categories slated to cover emerging travel tech and cross‑border tourism initiatives.

In Summary

Capri by Fraser China Square Singapore’s triumph at the 2025 TDM Travel Trade Excellence Awards marks a milestone for boutique luxury hospitality in Asia. Through thoughtful design, personalised service, cutting‑edge technology, and a robust sustainability agenda, the hotel has set a new standard that other properties in the region will strive to meet. The award not only celebrates past achievements but also fuels the hotel’s ambition to innovate and elevate guest experiences for years to come.