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DOT Announces New Rules to Protect Passengers with Disabilities

^{Published on 2024-12-16 11:06:29 - Travel + Leisure}
 

• The Department of Transportation issued new rules to ensure airlines protect passengers with wheelchairs, give employees hands-on training, and more.

The U.S. Department of Transportation has introduced new regulations aimed at enhancing the travel experience for passengers with disabilities. These rules mandate that airlines must provide timely assistance to passengers with disabilities, including help with boarding, deplaning, and making connections. Key changes include the requirement for airlines to deliver mobility aids like wheelchairs within 24 hours if they are lost or damaged, and to provide loaner wheelchairs in the interim. Additionally, the regulations stipulate that passengers must be informed about the size and availability of onboard wheelchairs, and airlines must offer refunds for undelivered baggage fees if mobility aids are mishandled. These measures are part of a broader effort to ensure that air travel is accessible and less stressful for individuals with disabilities, with penalties for non-compliance by airlines.

Read the Full Travel + Leisure Article at:
[ https://www.travelandleisure.com/department-of-transportation-disability-rules-airlines-8761916 ]

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