This Theme Park Is Ranked No.1 Above Disneyand Universalby Travelersaand Its Notin Californiaor Florida

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  Published in Travel and Leisure on Saturday, August 2nd 2025 at 18:59 GMT by People
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Dollywood Crowned Best Theme Park in America, Surpassing Disney and Universal According to Tripadvisor Travelers

In a surprising turn of events that has thrilled fans of country music icon Dolly Parton and amusement park enthusiasts alike, Dollywood has been named the top theme park in the United States by Tripadvisor's Travelers' Choice Best of the Best awards. This prestigious ranking, determined entirely by real traveler reviews and ratings, places the Pigeon Forge, Tennessee-based park ahead of industry giants like Walt Disney World, Disneyland, and Universal Studios. The announcement highlights a growing appreciation for Dollywood's unique blend of Southern charm, thrilling rides, live entertainment, and heartfelt hospitality, proving that bigger isn't always better in the world of theme parks.

Dollywood, which first opened its gates in 1986 as a reimagined version of the former Silver Dollar City, has long been a beloved destination in the Great Smoky Mountains. Owned and themed around the life and career of Dolly Parton herself, the park embodies the singer's down-to-earth spirit and commitment to family-friendly fun. Unlike the sprawling mega-resorts of Disney or the high-octane movie-themed attractions at Universal, Dollywood offers a more intimate experience that celebrates Appalachian culture, craftsmanship, and community. Visitors often describe it as a place where you can feel the warmth of Southern hospitality from the moment you step through the entrance.

The Tripadvisor award is based on millions of reviews submitted by travelers over the past year, focusing on factors such as overall satisfaction, value for money, cleanliness, and the quality of attractions. Dollywood's victory marks a significant achievement, as it dethroned perennial favorites that have dominated such lists for decades. For instance, Magic Kingdom at Walt Disney World, often hailed as the "happiest place on Earth," typically ranks high due to its iconic characters, parades, and immersive storytelling. Similarly, Universal's Islands of Adventure boasts cutting-edge rides inspired by blockbuster films like Harry Potter and Jurassic Park. Yet, according to reviewers, Dollywood's authentic vibe and personal touches set it apart.

One key element contributing to Dollywood's top ranking is its array of world-class roller coasters and thrill rides. The park features standout attractions like Lightning Rod, billed as the world's fastest wooden coaster, which launches riders at speeds up to 73 miles per hour through twists and turns that mimic a hot rod racing through the mountains. There's also Wild Eagle, America's first wing coaster, where riders soar like eagles with nothing above or below them, offering breathtaking views of the Smokies. For those seeking milder adventures, the park's steam train ride through the forested hills provides a nostalgic journey, complete with storytelling from onboard narrators.

Beyond the thrills, Dollywood excels in its entertainment offerings, which draw heavily from Dolly Parton's musical legacy. Live shows are a staple, featuring bluegrass bands, gospel choirs, and high-energy performances that showcase local talent. The park's signature event, the Harvest Festival, transforms the grounds into a autumnal wonderland with thousands of carved pumpkins, artisan crafts, and seasonal treats like cinnamon bread fresh from the grist mill. During the holiday season, Smoky Mountain Christmas lights up the park with millions of twinkling lights, parades, and heartwarming shows that emphasize themes of family and giving—values deeply rooted in Parton's own philanthropy.

Reviewers on Tripadvisor frequently praise Dollywood for its exceptional customer service. Many recount stories of friendly staff going above and beyond, such as helping families with strollers or providing insider tips on the best times to ride popular attractions. One reviewer noted, "The employees here treat you like family, not just another guest. It's refreshing compared to the crowds at Disney." Cleanliness is another standout feature, with the park's grounds impeccably maintained, from the flower-filled gardens to the spotless restrooms. This attention to detail extends to accessibility, with ample accommodations for guests with disabilities, including wheelchair rentals and sensory-friendly quiet zones.

Food plays a starring role in Dollywood's appeal, blending Southern comfort with gourmet twists. Signature dishes include Aunt Granny's all-you-can-eat buffet, serving up fried chicken, mashed potatoes, and other homestyle favorites. For something sweeter, the park's famous cinnamon bread, baked fresh and dusted with sugar, has become a must-try item, often leading to long but worthwhile lines. Seasonal festivals introduce unique eats, like pumpkin spice treats in the fall or hot cocoa stations in winter, enhancing the immersive experience.

What truly elevates Dollywood above its competitors, according to travelers, is its value proposition. Ticket prices are generally more affordable than those at Disney or Universal, especially when considering multi-day passes or packages that include access to the adjacent Dollywood's Splash Country water park. Families appreciate the lack of overwhelming crowds, shorter wait times for rides, and the ability to enjoy a full day without feeling rushed or exhausted. In contrast, some reviewers of larger parks complain about exorbitant costs for parking, food, and merchandise, which can add up quickly.

The park's commitment to conservation and community also resonates with visitors. Dollywood supports local wildlife through initiatives like the American Eagle Foundation, which rehabilitates bald eagles and other birds of prey right on the premises. Guests can witness live eagle shows and learn about environmental stewardship, tying into the natural beauty of the surrounding Smoky Mountains. This eco-conscious approach appeals to a growing number of travelers who prioritize sustainable tourism.

Dolly Parton herself remains an integral part of the park's identity. Though she doesn't perform daily, her presence is felt everywhere—from statues and exhibits chronicling her rise from a poor Tennessee childhood to global stardom, to the DreamMore Resort and Spa, which offers luxurious accommodations themed around her music. Parton's personal involvement, including surprise appearances and her foundation's charitable work, adds a layer of authenticity that fans adore. One Tripadvisor user shared, "Visiting Dollywood feels like stepping into Dolly's world—full of joy, music, and kindness."

This ranking isn't Dollywood's first accolade; it has consistently earned high marks in various awards, but topping Tripadvisor's list represents a pinnacle achievement. It underscores a shift in traveler preferences toward experiences that feel genuine and less commercialized. While Disney and Universal continue to innovate with massive expansions and cutting-edge technology, Dollywood's success proves there's room for parks that prioritize heart over hype.

For those planning a visit, Dollywood operates seasonally, with peak times in summer and during festivals. Advance tickets are recommended, and combining a trip with explorations of nearby Great Smoky Mountains National Park can create an unforgettable vacation. Whether you're a thrill-seeker, a music lover, or simply someone seeking a feel-good escape, Dollywood's top ranking invites everyone to discover why it's captured the hearts of so many.

In an era where theme parks compete fiercely for attention, Dollywood's triumph serves as a reminder that sometimes the best experiences come from places that celebrate their roots. As one reviewer aptly put it, "Dollywood isn't just a park; it's a celebration of life, love, and the American spirit." With this award, it's clear that travelers agree, choosing it over the titans of the industry for an experience that's truly one-of-a-kind.

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