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Millions of Social Security recipients got erroneous messages that their payments stopped as computer systems keep glitching


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Published in Travel and Leisure on by Fortune   Print publication without navigation

"You lose staff that have the institutional knowledge, and when something happens, you can't recover, or it takes you a lot longer to recover."


On April 7, 2025, millions of Americans relying on Social Security payments were left in distress after the system experienced a significant crash, halting all payments and displaying an error message to users attempting to access their funds. The issue stemmed from a failure in the Supplemental Security Income (SSI) computer system, which is critical for processing and distributing payments. The Social Security Administration (SSA) acknowledged the problem and stated that technicians were working around the clock to resolve the issue, but no estimated time for restoration of services was provided. This unexpected halt has raised concerns about the reliability of the SSA's infrastructure and the immediate financial hardship faced by many beneficiaries, prompting calls for swift action and long-term improvements to prevent future occurrences.

Read the Full Fortune Article at:
[ https://fortune.com/2025/04/07/social-security-payments-stopped-error-message-ssi-computer-system-crashes/ ]

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