Wed, May 14, 2025
Tue, May 13, 2025

British Airways used AI to cut flight delays, but long waits still outpace pre-pandemic levels

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The AI investment is part of £7 billion worth of measures that British Airways undertook last year to "revolutionize" the carrier.
British Airways is implementing an AI-driven system to reduce flight delays and disruptions, as reported by Fortune on May 13, 2025. The airline aims to enhance operational efficiency by using AI to predict and mitigate issues such as weather conditions, technical problems, and crew availability. This initiative is part of a broader industry trend towards leveraging advanced technologies to improve service reliability and customer satisfaction. The AI system will analyze vast amounts of data in real-time to make proactive decisions, potentially saving millions in operational costs and reducing passenger inconvenience.

Read the Full Fortune Article at:
[ https://fortune.com/europe/2025/05/13/british-airways-ai-cut-flight-delays-disruption/ ]