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eBay unveils AI agent aimed at helping shoppers unearth hidden 'treasures'


Published on 2025-05-06 12:06:50 - Fortune
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  • The new tool, which eBay calls a "companion-integrated" experience, is designed to guide users through its vast, often overwhelming catalog.

eBay has introduced an AI-powered personal shopping assistant designed to enhance the online shopping experience by providing personalized product recommendations and answering customer queries in real-time. This innovative tool leverages advanced machine learning algorithms to analyze user preferences, browsing history, and purchase patterns, enabling it to suggest items that align closely with individual tastes and needs. The AI agent, which is currently in its beta phase, aims to streamline the shopping process, reduce decision fatigue, and increase customer satisfaction by offering a more tailored and interactive shopping journey. Early feedback from beta testers has been overwhelmingly positive, with many praising the AI's ability to quickly find relevant products and provide helpful information.

Read the Full Fortune Article at:
[ https://fortune.com/2025/05/06/ebay-ai-agent/ ]